FROM A MOMENTARY EXPERIENCE TO A LASTING ONE, ACTA UNIVERSITATIS OULUENSIS A Scientiae Rerum Naturalium 559

In order to respond to the challenges posed by technological development, new interdisciplinaryconcepts and methods in the fields of research and design of information and communicationtechnology are required. The researchers in this fields have been trying to solve design problemsby, for example, concentrating on designing for the user experience (UX). Nevertheless, theconcept of UX has been widely disseminated and rapidly adapted in many areas of design withoutit being clearly defined or deeply understood.\nNot only theoretical study of the phenomenon is needed but also analytical tools to morecomprehensively analyse and understand UX. Such an important tool would be a concept that canbe used to study practical phenomena in a comprehensive manner.\nThe theoretical objective of this thesis was to formulate a new, “expanded” concept of UX thatcan be used to describe human experience with technology so that both short-term and longer-termaspects of this experience can be taken into account. Based on the review of the literature, itseemed that Dewey’s concept of aesthetic experience could provide a theoretical frame ofreference for an approach aiming at understanding UX in a more comprehensive manner. A broadtheoretical concept, such as Dewey’s concept of aesthetic experience, is not directly applicable toempirical research, however. The practical objective of the thesis was to outline a method or a setof methods how the concept can be operationalised. A comprehensive and operational concept ofUX is generated based on Dewey’s concept of aesthetic experience that is divided into two levelsutilising Leontjev’s activity theory.\nAs a result of the research, the concept of expanded user experience (eUX) and the reflectiveresearch method for studying it has been created. This research has shown that by studying longer-term UX in addition to temporal UX and by focusing on analysing the user’s activity it is possibleto see a larger and more meaningful view on UX. The reflective research method is particularlybeneficial as a long-term research method focusing on the everyday environments of users

ISBN-10:
978-951-42-6245-6
Kieli:
eng.
Sivumäärä:
142 s.
Tekijät:
LUOJUS SATU
Tuotekoodi 013996
20,00 €